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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tammy Otto

June 24, 2025

5  out of  5
rating by Tammy Otto
"I had an amazing experience with Mandy Aitichou today. She was knowledgeable, answered my questions, and got the best car insurance deal for me. Move over Shannon Till, I think Mandy should be the new name on the building, she’s the only one I’ve talked with at your office that knows what she’s doing. Appreciate your staff who do their jobs!!! Thanks Again Mandy!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Joseph Fleese

June 24, 2025

5  out of  5
rating by Joseph Fleese
"Lisa was very friendly and informative. Good job."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Erik Francoforte

June 23, 2025

5  out of  5
rating by Erik Francoforte
"Fantastic quick service by Lisa! Super helpful laying out all my policy options and very pleasant to talk with!"
We responded:
"Thank you so much, Erik, for taking the time to leave such a positive review! We're delighted to hear that Mandy provided you with fantastic service. Your satisfaction is our top priority, and we look forward to assisting you with any future needs."
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Frank Sicoli

June 20, 2025

5  out of  5
rating by Frank Sicoli
"My representative Vanessa Alagna was Hard working and professional, producing exceptional results in obtaining the best quote for my Homeowners Insurance and maintaining the coverages I needed. Great job."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Niki Bonet

June 18, 2025

5  out of  5
rating by Niki Bonet
"We‘ve been with this location for several years now. I’ve had the pleasure of working with Lisa Mellano on two separate occasions, and both times the experience was nothing short of outstanding. Navigating insurance regulations and legal details can be overwhelming, but Lisa made everything incredibly easy to understand. She’s not only highly knowledgeable, but also takes the time to walk you through each step with patience and clarity. What really stands out is her genuine care and friendliness on every interaction. It felt like I was talking to someone who truly had my best interest at heart. It’s rare to find someone who combines deep expertise with such a warm and approachable personality. I couldn’t recommend Lisa or this agency more highly for anyone looking for exceptional service, and peace of mind."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Beverley Rinaldi

June 18, 2025

5  out of  5
rating by Beverley Rinaldi
"It was a thorough explanation of what can be done to assist my needs. Vanessa was excellent, clear and precise. Grateful I found her. The receptionist was friendly and helpful, gracious in offering coffee ,or tea while waiting. A fine staff and representatives for State Farm. Thank you. Beverley Rinaldi"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mark Lufkin

June 18, 2025

5  out of  5
rating by Mark Lufkin
"Great service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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George A

June 18, 2025

5  out of  5
rating by George A
"Wil and Shannon Till are the most considerate and friendly insurance agents that I have ever worked with. I highly recommend ther services from Shannon Till State Farm."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ann Morrow

June 18, 2025

5  out of  5
rating by Ann Morrow
"Dani always helps me and is amazing! I only co.e to office once a year and she is always ready to help!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Joshua

June 18, 2025

5  out of  5
rating by Joshua
"I had the pleasure of meeting with Miss Shannon Till from State Farm in Winter Garden, Florida. During our meeting, I provided a comprehensive overview of the services we offer at ServiceMaster, including mitigation and restoration solutions. She expressed strong interest in potentially partnering with us as a preferred vendor. Miss Till took all of our informational packets, including those covering smoke and water restoration, fire restoration, and disaster recovery services. She also showed interest in our janitorial services, particularly for the larger commercial properties her agency works with. In addition, she kindly introduced me to her entire support staff in the back office who handle all of the agency’s claims. It was a great opportunity to connect directly with the team that would be working closely with us should a partnership move forward. I was also invited to attend a vendor meeting tomorrow morning at 9:00 a.m. in Orlando, which I plan to attend. Also love her little Dog Jake from state farm he's adorable!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jennifer Hanson

June 18, 2025

5  out of  5
rating by Jennifer Hanson
"I've worked directly with Lisa at this office for any and all policy changes. She is fantastic to work with, is knowledgeable and able to answer all of my questions. Lisa is most helpful and an absolute pleasure to deal with!"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Lisa has been fantastic to work with, knowledgeable, and able to answer all of your questions. We appreciate your kind words and will make sure to pass them along to Lisa. If you need any further assistance or have more questions, please don't hesitate to reach out. Thank you for choosing our services!"
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Paul Pilote

June 17, 2025

5  out of  5
rating by Paul Pilote
"Mandy helped me switch my policy. She did a great job. Great customer service. Thanks!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Marilyn Barber

June 17, 2025

5  out of  5
rating by Marilyn Barber
"Mandy Aitichou provides excellent customer service and is a top notch problem solver. I highly recommend her."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jodi Sewell

June 17, 2025

5  out of  5
rating by Jodi Sewell
"Lisa was so helpful and helped clear up all my issues!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jerry & Heather Siskind

June 16, 2025

5  out of  5
rating by Jerry & Heather Siskind
"Extremely helpful and very responsive. Love having my local State Farm team ready to help me anytime! Thanks Vanessa for all your help!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Frank Montel

June 16, 2025

5  out of  5
rating by Frank Montel
"I call Shannon Till State Farm office every month. Today my card was hacked/stolen and Vanessa walked me through the steps to help get the bill paid. While everyone I have spoken with at this office has been great, Vanessa was a complete professional putting my mind to ease with the payment. Doing it with humor and kindness. Thank you Vanessa!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Sue and Nick Passaro

June 14, 2025

5  out of  5
rating by Sue and Nick Passaro
"I wish I could give Shannon Till’s State Farm Insurance Agency 7stars!! Shannon is a really great, positive and informed leader. I’m retired, but all through my working career, I lived by the concept that the “speed of the leader equals the speed of the troops.” This is evident in Shannon’s agency. Everyone is pleasant, professional and informed. Mike Roy is the staff member my wife and I talked most with, when we asked about a new policy for our home, cars, umbrella, etc. Mike not only answered all of our questions, but he asked us some questions as well. He wound up saving us quite a bit, for the same coverage we had from another insurance provider. He asked us the right questions, because he was sincerely concerned with doing the best he could for us. Mike was pleasant, super knowledgeable and professional. He took enough time with us, to make sure he built the best policy he could find, designed specifically for our needs. Seriously, if you’re shopping for insurance, don’t waste your time going anywhere else!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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aim 1love

June 13, 2025

5  out of  5
rating by aim 1love
"I just want to highlight the incredible service I received today from Lisa at State Farm. I had an urgent I just want to highlight the incredible service I received today from Lisa at State Farm. I had an urgent set of documents that needed to be submitted for my new place, and Lisa jumped into action right away. Within just 15 minutes, she got me everything I needed. Her promptness and professionalism were a huge help, and I’m extremely grateful. Truly outstanding service—thank you, Lisa! —Amos 😃"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Peder Nielsen

June 11, 2025

5  out of  5
rating by Peder Nielsen
"Vanessa was super helpful! She made sure I understood all the options available and found me a really solid rate for car insurance. She made the whole process super easy, so thanks!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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David Fishpool

June 11, 2025

5  out of  5
rating by David Fishpool
"We worked with Wil Mendez at the office and he was awesome. He didnt hound us, but did keep in touch with us along the process. He was really professional, polite and respectful and SO helpful. Wil advised us of the different options we had in each policy and made it easy to understand and make decisions. Best of all now when/if we have any issues we have Wil in the office to talk directly to rather than a call center when you dont know who you are talking to and where. A really great experience from start to finish, definitely recommend anyone using this office, and especially Wil Mendez."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Joshua Angarita

June 11, 2025

5  out of  5
rating by Joshua Angarita
"¡Excelente experiencia con el seguro de auto y la increíble atención de Saireth Navarro en State Farm! Estoy absolutamente encantado con el servicio de seguro de auto que he recibido de State Farm. No solo sus pólizas son competitivas, sino que la calidad de la atención al cliente es verdaderamente de primera. Quiero destacar especialmente a Saireth Navarro. Desde el primer momento, Saireth fue increíblemente atenta, profesional y muy conocedora. Me guio a través de todas las opciones de seguro de auto con una claridad que pocos agentes ofrecen, asegurándose de que entendiera cada detalle y tuviera la cobertura perfecta para mis necesidades. Su amabilidad y paciencia hicieron que todo el proceso fuera sencillo y sin estrés. Es raro encontrar un servicio tan personalizado y eficiente. Saber que tengo a alguien como Saireth y al equipo de State Farm respaldándome me da una gran tranquilidad. Si buscas una compañía de seguros de auto confiable con un servicio al cliente excepcional, ¡no dudes en elegir State Farm, y pide hablar con Saireth Navarro!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jackson_Jay06

June 10, 2025

5  out of  5
rating by Jackson_Jay06
"Lisa was so great and helpful!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Scott Woudenberg

June 10, 2025

5  out of  5
rating by Scott Woudenberg
"Jess is always helpful and quick to respond. A pleasure to work with."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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peter n

June 8, 2025

5  out of  5
rating by peter n
"Jess was very helpful when I called to get the quote for my replacement car. The process was quick and easy. She has demonstrated great customer service. Keep up the good work!"
We responded:
"Hey Peter! Thank you for your review and your kind words about Jess. I will be sure to pass this along to her. Please reach out if you have any questions! Thanks again! "
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Patrick N

June 7, 2025

5  out of  5
rating by Patrick N
"I bought a new car over the holiday weekend. Jess demonstrated great customer service when I called in to update my current auto policy. The whole process took less than 10 minutes. Keep up the good work!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"