Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mikael Persson

Mikael Persson

May 6, 2025

5  out of  5
rating by Mikael Persson
"Vanessa Alagna at Shannon Till Insurance Agency in was so helpful and got me a great deal on both home and auto insurance. I highly recommend her!"
Profile photo of Venestina Cuevas

Venestina Cuevas

May 5, 2025

5  out of  5
rating by Venestina Cuevas
"I highly recommend Lisa with the Shannon Till Group if you are in need of any insurance. She is very professional and knowledgeable. Give her a try and you won’t be disappointed."
Profile photo of Sharise Adorno

Sharise Adorno

May 5, 2025

5  out of  5
rating by Sharise Adorno
"I Called in this morning looking to go over coverages on my auto and homeowners policy. I spoke with Lisa and she was super helpful and informative. She laid out all the available options for me and wasn't pushy about any of them. Overall I have been very satisfied and have had good experiences working with this office, Highly recommend!"
Profile photo of Paula Osborne

Paula Osborne

May 5, 2025

5  out of  5
rating by Paula Osborne
"I’m very happy with State Farm, Shannon Till. Jess was so thorough and quickly took care of everything I needed for my new car’s insurance."
Profile photo of Nathan Branch

Nathan Branch

May 3, 2025

5  out of  5
rating by Nathan Branch
"Shannon Till - State Farm has great customer support whether it’s home, auto, or business!"
Profile photo of Nicole Cockcroft

Nicole Cockcroft

May 2, 2025

5  out of  5
rating by Nicole Cockcroft
"She was very helpful and did everything I asked for. She mad it so easy!!!"
Profile photo of Lisa DeMartino

Lisa DeMartino

May 1, 2025

5  out of  5
rating by Lisa DeMartino
"Mandy was amazing helping me through a complicated situation and made it easy. I appreciate her expertise and kindness while getting me through the process of adding my daughter as a new driver to my policy!"
We responded:
"UPATED: Thank you so much, Lisa, for your wonderful review and for being such a loyal customer for almost two decades! We're thrilled to hear that Jess was able to assist you with updating your policy and find all the discounts you qualify for. Our team takes pride in providing exceptional service, and it's lovely to know that Jess made the process quick and pleasant for you. We look forward to continuing to serve your car insurance needs in the future, and Jess will be delighted to assist you again. If you have any other questions or need further assistance, please don't hesitate to reach out. Have a great day! Thank you for your incredible loyalty and feedback! We're thrilled to hear that you've been receiving exceptional service at Shannon Till's State Farm office for nearly 20 years. We greatly appreciate your kind words about Mandy and how she made updating your policy a quick and easy process, while finding you all the discounts you qualified for. We'll be sure to pass along your appreciation to Mandy. If you ever need assistance with your car insurance in the future, please don't hesitate to reach out. Thank you for choosing us as your insurance provider!"
Profile photo of Darin Nielson

Darin Nielson

May 1, 2025

5  out of  5
rating by Darin Nielson
"Lisa was easy to deal with, and never came off as trying to "sell" me more insurance than I needed. I was able to complete my initial transaction as well as get information for additional insurances i was considering, but hadn't considered State Farm."
Profile photo of Kenneth Mandato

Kenneth Mandato

April 30, 2025

5  out of  5
rating by Kenneth Mandato
"Lisa, at Shannon Till State Farm is a (greater than) 5 star employee. Very kind, personable, patient and knowledgeable agent. She answered all my questions and got right back to me with all my complex questions. She excels at communication and making things very clear. This agency is 5 stars overall."
We responded:
"Hi Kenneth, thank you for your positive feedback about Lisa's assistance. We value your input and will ensure Lisa is recognized for her dedication. Feel free to contact us for any future assistance. Thank you for choosing our office for your insurance needs."
Profile photo of George Bonafede

George Bonafede

April 28, 2025

5  out of  5
rating by George Bonafede
"Jess was awesome & very helpful. I had been dealing with another State Farm office for decades and they retired. Shannon‘s office has been great so far!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Mike Heinecke

Mike Heinecke

April 28, 2025

5  out of  5
rating by Mike Heinecke
"I called to add car insurance, and I spoke with Mandy, and she was terrific to work with! Great job Mandy!"
We responded:
"Hi Mike! Thanks so much for your feedback! I am happy to hear that Jess was able to help you review your Home & Auto Insurance. I will be sure to relay your kind words about your experience with her. We appreciate you! Please feel free to reach out to us anytime, we're happy to help! Thanks again! "
Profile photo of Chelsea Adams

Chelsea Adams

April 26, 2025

5  out of  5
rating by Chelsea Adams
"Lisa was very helpful in answering my questions. Thank you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Arikan Cini

Arikan Cini

April 23, 2025

5  out of  5
rating by Arikan Cini
"Juan was fantastic to work with! He was professional, friendly, and made the whole process smooth and stress-free. I really appreciated his clear communication and attention to detail. Highly recommend working with Shannon Till - State Farm Insurance Company!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of K Y

K Y

April 22, 2025

5  out of  5
rating by K Y
"I've been a client of Shannon Till's office for a few years now. Everyone has always been very pleasant to work with and quick to respond whenever I had questions. My recent interaction with Vanessa Alagna has by far exceeded my expectations and was extremely helpful with our transition to a new home. Thanks again for the great customer service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Kathie Hansen

Kathie Hansen

April 21, 2025

5  out of  5
rating by Kathie Hansen
"Lisa was able to save us a couple of thousand dollars on our home and auto policies! Great customer service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Selena Castellanos

Selena Castellanos

April 17, 2025

5  out of  5
rating by Selena Castellanos
"Always a pleasure dealing with Shannon Till State Farm. I needed to get my youngest added to the policy as well as add a new vehicle. Dani Freeman and Lisa Mellano were terrific with each step. Thanks for the great experience!"
We responded:
"Selena, thank you for the 5-star review! We do our best to make adding a new car to your insurance policy quick and easy. I'm glad you had that experience. Call us any time you have questions, we are here for you! - Shannon"
Profile photo of KD Hires

KD Hires

April 17, 2025

5  out of  5
rating by KD Hires
"Recently had the pleasure of working with Shannon Till's office, and was extremely pleased with the service, consultation, and savings! Don't often leave reviews, but wow... great people that actually care about the client. Wilfredo was amazing, knowledgeable, and I appreciate him helping me. Shannon Till's State Farm is amazing. Thank you, guys."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Vj Escote

Vj Escote

April 16, 2025

5  out of  5
rating by Vj Escote
"***UPDATE*** 4/15/25 Just spent an hour on the phone with Jess Mathesius today and can't thank her enough going over and reviewing our policies to try and save us more money. I said it once and I'll say it again Jess def goes above and beyond to help her clients. My family and I moved here from California back in June of 2021. We have been loyal State Farm customers for over 20 years and have been good friends with our Cali agent since day one. So it was sad to hear he couldn't be our agent anymore because we're in Florida now. Not gonna lie, I felt like just another number when talking to some agents here and felt like I should start shopping around for other insurance companies. But after talking to Jess Mathesius today I'm glad I'm staying with State Farm (as long as Jess is an agent here). Not only did she answer all my questions and take the time to explain every little detail, she talked to me as a person and didn't try to rush me off the phone like others in the past. She even got me a better rate. Def goes ABOVE AND BEYOND! So as long as Jess is an agent with State Farm then I'll be a loyal customer."
We responded:
"Hi Vj, wow thank you for your kind words about Jess! I know she's dedicated to helping our customers and making sure they are satisfied with their coverages. I love hearing that you have been a loyal State Farm customer for so many years, and I am proud to have you as a customer for our office! Looking forward to working with you and your family for many years to come! We are here to help, just reach out anytime! Thank you again! "
Profile photo of Logan Armagost

Logan Armagost

April 16, 2025

5  out of  5
rating by Logan Armagost
"Everyone here has been very helpful and knowledgeable in general. Vanessa worked with me to get my home and auto policy squared away. She was able to beat the premium I was paying and was very helpful in assisting the transition. Was a pleasure working with her over the phone. Very amicable, understanding, patient, and quick to answer whatever questions I had. Would recommend."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Bellamore Studio

Bellamore Studio

April 16, 2025

5  out of  5
rating by Bellamore Studio
"Wilfredo has consistently gone above and beyond to support me with all of my insurance needs. He helped me secure coverage for my car, business, and life insurance through State Farm, and I couldn’t be happier with the service. His professionalism, attention to detail, and genuine care set him apart. On top of that, he’s always easy to reach and quick to respond, which makes working with him a breeze. I’m so grateful for his support and highly recommend him!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Patrick Cianchetta

Patrick Cianchetta

April 15, 2025

5  out of  5
rating by Patrick Cianchetta
"Excellent service from Wil Mendez. Attentive, prompt, and constant communication make him my go-to for all things insurance. Thanks Wil!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Jacob Williams

Jacob Williams

April 13, 2025

5  out of  5
rating by Jacob Williams
"Very attentive, Jessica most certainly knows her stuff.great customer service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Alejandro Zambrano

Alejandro Zambrano

April 9, 2025

5  out of  5
rating by Alejandro Zambrano
"Exclecente Servicio, se ajustaron a lo que realmente necesitaba, en mi seguro de casa y automovil, gracias Saireth por un servico sin precedente 100% recomendado"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Catalina Marquez

Catalina Marquez

April 8, 2025

5  out of  5
rating by Catalina Marquez
"Facilidad y buena asesoría debido a su amplia experiencia en el tema, tarifas competitivas con buenas coberturas."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Bill Refenes

Bill Refenes

April 7, 2025

5  out of  5
rating by Bill Refenes
"Wil was awesome at asking all the pertinent questions to ensure I got the best possible rate. Very knowledgeable and helpful!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"