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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Denise Diaz

September 22, 2023

5  out of  5 rating by Denise Diaz
"Mandy was proficient professional knowledgeable and very friendly !!! Thank you for your service !!!!"

Lrg Consulting

September 21, 2023

5  out of  5 rating by Lrg Consulting
"Our Household and Businesses have been using Shannon's office for over 2 decades. Today we Had the pleasure of Speaking to Jess, tremendous patience explaining each coverage included in several of our policies and explaining the importance of the combination between themselves. We rate Jess as 5 stars, as we believe she is a great Asset to the Shannon Till Team. Thank You, Jess and Shannon for excelente customer service"

Brian Curnow

September 19, 2023

5  out of  5 rating by Brian Curnow
"I've been working with Danelis Santiago on a tricky billing issue. It took a while to get resolved buy they stuck with it, kept me informed and got the issue resolved. Thanks Danelis!"


September 19, 2023

5  out of  5 rating by Jewel
"Danelis was so helpful and sweet! She had answers to all my questions. Love this office!"

jeff dimenstein

September 12, 2023

1  out of  5 rating by jeff dimenstein
"I've had this state farm rep in the past, and the experience was good. I had to cancel as every renewal period it was going up $50-100 for no reason. I switched to another auto insurance for 6 months and that auto insurance went up so then I re-inquired with state farm, and Juan signed me up for the drive safe and safe program without him even telling me about it. I do not want that. Tried to cancel my policy and they tell me it's canceled, but in the app it's showing that my card is going to be charged when the period of coverage was supposed to start. On top of that I continue to get messages about forms not being returned (which wouldn't need to be if my policy was canceled) I cannot get a straight answer if my policy is canceled, as it's supposed to be."

GOD'S Lieutenant

August 31, 2023

5  out of  5 rating by GOD'S Lieutenant
"My name Kevin Herring and I was calling around about 2 weeks ago weeks ago and I was about to give up because of everything in Florida is going up but I said I will one more company which is State Farm and I spoke with Mr Jaun and man he save me so much money for real I had to bring him and his crew Donuts I appreciate him and recommend you guys talk to Jaun he gonna find you all the discounts he can find for you 🙌🏾🙏🏾"

Jennifer Suarez

August 29, 2023

5  out of  5 rating by Jennifer Suarez
"This office is the best. Friendly, fast and caring. Mandy has been a great help coordinating all my needs."

Jason Davila

August 29, 2023

5  out of  5 rating by Jason Davila
"Mandy was polite and very helpful and informative. I ended up buying new construction so, I went with their insurance provider. Thank you for your help!"

Haresh Rameswar

August 28, 2023

5  out of  5 rating by Haresh Rameswar
"Excellent customer service"

paolo amorocho

August 25, 2023

5  out of  5 rating by paolo amorocho
"(Translated by Google) Great they helped me with everything and very good prices 100% attended me Saireth Navarro I recommend them 👌🏻 (Original) Genial me ayudaron con todo y muy buenos precios 100% me atendió Saireth Navarro se las recomiendo 👌🏻"

Slvgroup usa

August 25, 2023

5  out of  5 rating by Slvgroup usa
""I want to express my gratitude and satisfaction for the exceptional service that Sandra Orozco and Saireth have provided to my companies and my personal insurance. From the first day I had the pleasure of working with them, Sandra and Saireth have demonstrated an unwavering commitment to customer satisfaction and a deep understanding of the insurance world. Their attentive and professional approach to addressing my insurance needs has provided me with great peace of mind. They are always willing to listen to my concerns and provide effective and personalized solutions. Sandra and Saireth go above and beyond to ensure that I get the best value for my insurance investment and that I am adequately protected. What I appreciate most about Sandra and Saireth is their ability to explain complex insurance concepts in a clear and understandable way. This has helped me make informed decisions and feel confident that I am taking the right steps to protect my assets and my family. In summary, Sandra Orozco and Saireth are true professionals in their field and invaluable assets to anyone seeking high-quality insurance services. Their dedication, knowledge, and customer focus are exemplary, and I cannot recommend them highly enough.""

Stella Eiland

August 25, 2023

5  out of  5 rating by Stella Eiland
"Sandra Orozco is the best agent. She is helpful and really works hard for her clients. She definitely knows her work and has a wonderful cheerful personality . I have also talk to her xo-worker Zaire who is always eager to help with any problems that come up"

pedro marin

August 25, 2023

5  out of  5 rating by pedro marin
"(Translated by Google) Very good experience with this insurance, Sandra for her support and good recommendations, I loved her very good attention. (Original) Muy buena experiencia con este seguro, Sandra por su apoyo y buenas recomendaciones me encanto su atención muy buena."

David Houk

August 24, 2023

5  out of  5 rating by David Houk
"Such a wonderful staff here! So knowledgeable and always so willing and eager to help you save money on the best insurance company out there! Special shout out to Wil and Shannon both here too!!!"

Scarlett Briceño

August 18, 2023

5  out of  5 rating by Scarlett Briceño
"(Translated by Google) Excellent agent, Juan Hincapie helped me and resolved very quickly. Super recommended, I'll be referring you 💪🏻 (Original) Excelente agente, Juan Hincapie me ayudó y resolvió rapidísimo. Súper recomendado, los estaré refiriendo 💪🏻"

John Hendry

August 17, 2023

5  out of  5 rating by John Hendry
"Contacted State Farm for insurance quotes. Wil Mendez reached out to me to follow up. Wil was courteous, friendly and highly knowledgeable. He provided me with all the information I needed over the phone and answered all my questions. I could not recommend this agent more and will be referring them to anyone else I know looking for an outstanding insurance agent."


August 16, 2023

5  out of  5 rating by Mona'e
"I called into shannon till office for some information and was very pleased with the level of costumer service and knowledge that mandy provided for me mandy was very helpful and kind i will definitely be using state farm in the future and recommending to my friends and family keep up the good work mandy!"

Christine Landis

August 16, 2023

5  out of  5 rating by Christine Landis
"I have had nothing but great experiences every time I go into this office! Wil is amazing! He has helped me with everything from car insurance to figuring out my retirement accounts. I know that I can count on his help and go to him with any questions that I have."

Katie Coulson

August 16, 2023

5  out of  5 rating by Katie Coulson
"When changing over my renter insurance Dani explained it so well and was really helpful in making the transition smooth. Very kind and positive. Thank you!"

Katherine White

August 16, 2023

5  out of  5 rating by Katherine White
"I spoke with Dani and she was fantastic! She answered all my questions diligently and very cheerfully."

Jose Ferrer

August 15, 2023

5  out of  5 rating by Jose Ferrer
"I highly recommend ShannonTill agency great customer care Danelis was very helpful and made the process stress free."

T Pep

August 15, 2023

5  out of  5 rating by T Pep
"Jess helped me get all my insurance set up to what I needed and only needed. Very helpful. Thank you so much."

Mike Riley

August 15, 2023

5  out of  5 rating by Mike Riley
"I had several questions about my step dad's auto insurance policy after he passed away. I called State Farm, and Danelis was SUPER helpful and efficient. She had all of the answers. She made it quick and easy (MUCH easier than I anticipated). I would highly recommend this State Farm branch."


August 11, 2023

5  out of  5 rating by Matt
"Jess has been one of the best insurance professionals i worked with. She is always looking for the best ways to save me money on insurance, maximizing my discounts and sharing her knowledge. Highly recommend calling jess for any insurance needs."

Larry Shelley

August 11, 2023

5  out of  5 rating by Larry Shelley
"Thank you Juan an Thank you Mandy"