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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Lisa Rodriguez

October 30, 2026

5 out of 5 rating by Lisa Rodriguez
"Jess was extremely knowledgeable and helpful."
We responded:
"Lisa, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Winter Garden. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Shannon Till and Team "
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Roberto Gil

October 30, 2026

5 out of 5 rating by Roberto Gil
"Jess was amazing; I was trying to get my policy active same day since my car delivery was moved up. Jess was amazing and she managed to get everything figured out so that the car delivery was smooth. Thank you!!!"
We responded:
"Roberto, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Shannon Till and Team "
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Dale Kelch

October 30, 2026

5 out of 5 rating by Dale Kelch
"Jess was awesome to work with: efficient and effective. Office was a bit loud, but that's not on her."
We responded:
"Dale, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Winter Garden insurance team! - Your State Farm Agent, Shannon Till "
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Katie Hye Kang

October 29, 2026

5 out of 5 rating by Katie Hye Kang
"⭐⭐⭐⭐⭐

I had a wonderful experience working with Lisa at State Farm! She was incredibly thorough and took the time to carefully review every detail, making sure I understood all my options. She also explained the different types of insurance coverage clearly and patiently, which made the entire process much easier.

What truly sets Lisa apart is her ability to connect with her clients on a personal level. She is knowledgeable, professional, approachable, and genuinely cares about helping her clients make the best decisions for their needs. I never felt rushed or pressured, and I truly appreciated her attention to detail and personalized service.

I highly recommend Lisa to anyone looking for an insurance agent who goes above and beyond for her clients!"
We responded:
"Katie, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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gotcha Forman

October 29, 2026

5 out of 5 rating by gotcha Forman
"Outstanding Service from State Farm – Lisa Mellano! I couldn’t be happier with the service I’ve received from State Farm, especially working with Agent Lisa Mellano! Lisa is professional, knowledgeable, friendly, and truly goes above and beyond to make sure all my auto and renters insurance needs are taken care of. She takes the time to explain coverage options, answer questions, and make sure everything is clear and easy to understand."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Enrique Forero

October 28, 2026

4 out of 5 rating by Enrique Forero
"Great!"
We responded:
"Thank you for the 4-star review! We really appreciate your feedback about our Winter Garden-based insurance office. If there’s anything we can do to make your next experience even better, we’d love to hear your thoughts. "
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Steven Bissundyal

October 28, 2026

5 out of 5 rating by Steven Bissundyal
"Jess went above and beyond with helping me with every situation! I was truly blessed to have Nicole as well with her amazing TEAM!!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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deborah johnson

October 27, 2026

5 out of 5 rating by deborah johnson
"Lisa helped with policy renewal. Saving us money on the policy."
We responded:
"Thank you so much for the 5-star rating, deborah! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Shannon Till "
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Hernandez3941

October 27, 2026

5 out of 5 rating by Hernandez3941
"Lisa was very kind and takes her time. Not stressed out. Goes the extra mile for her customers."
We responded:
"Hernandez3941, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Karen H

October 26, 2026

5 out of 5 rating by Karen H
"Such a great experience and wonderful person to talk too"
We responded:
"Karen, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Shannon Till and Team "
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Carrie Chapman

October 26, 2026

5 out of 5 rating by Carrie Chapman
"Worked with Lisa recently on a Term policy. Very easy experience. Lisa made sure i felt comfortable in my decisions and kept me informed throughout the process"
We responded:
"Thank you so much for your kind review, Carrie!  If you need insurance assistance, we are just an email or call away! - Shannon Till, your State Farm Agent   "
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Daedae Iconic

October 23, 2026

5 out of 5 rating by Daedae Iconic
"Mike was great! Helped me secure a good deal on a policy that works for me at a reasonable price and he's was very patient with me because I was at work, in and out of the conversation. But this was something I needed to get done! Thank you Mike."
We responded:
"Thank you so much for your kind review, Daedae!  If you need insurance assistance, we are just an email or call away! - Shannon Till, your State Farm Agent   "
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Coty Dilyerd

October 23, 2026

5 out of 5 rating by Coty Dilyerd
"Sara at State Farm is absolutely amazing! She goes above and beyond to make sure everything is taken care of and makes the entire process easy and stress-free. She’s friendly, knowledgeable, professional, and always willing to help. You can tell she genuinely cares about her customers and takes pride in what she does. If you’re looking for someone who provides outstanding service and truly has your best interests at heart, Sara is the person to go to! I highly recommend her to anyone looking for insurance. State Farm is lucky to have her! 🙌"
We responded:
"Hi Coty, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Shannon Till’s team.  Please reach out to us if any questions come up!  - Shannon Till’s Insurance Team "
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Brian Ogburn

October 23, 2026

5 out of 5 rating by Brian Ogburn
"Sara and her team are truly the best! They go above and beyond to make sure you’re taken care of, and it’s clear they genuinely care about their clients. I’ve had such a great experience with them that I’ve confidently referred my friends and family, and I’ll continue to recommend them to anyone looking for great insurance service. I believe in supporting good people and local businesses that take pride in what they do, and Sara and her team are a perfect example. Thank you, Sara, for always taking such great care of us!"
We responded:
"Hi Brian, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Shannon Till’s team.  Please reach out to us if any questions come up!  - Shannon Till’s Insurance Team "
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Gladiator Glass & Calibration

October 23, 2026

5 out of 5 rating by Gladiator Glass & Calibration
"Sara and her entire team are absolutely amazing! They go above and beyond to provide outstanding service, and you can truly tell they care about their clients. I’m incredibly grateful to have an insurance agent I can trust and feel confident recommending to others. I love supporting local businesses that genuinely care about their customers, and Sara and her team are exactly that. If you’re looking for an insurance team that treats you right, I highly recommend them! Thank you, Sara, for everything you and your team do!"
We responded:
"Hi Gladiator, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Shannon Till’s team.  Please reach out to us if any questions come up!  - Shannon Till’s Insurance Team "
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Lloyd Huebler

October 21, 2026

5 out of 5 rating by Lloyd Huebler
"Had call from my local agent Lisa to discus my policies and I was able to reduce the premium’s on my auto policy
Every dollar helps, thanks Lisa"
We responded:
"Hi Lloyd, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Shannon Till’s team.  Please reach out to us if any questions come up!  - Shannon Till’s Insurance Team "
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Kirsten Hill

October 16, 2026

5 out of 5 rating by Kirsten Hill
"Jess’s customer service is phenomenal. She is so patient and really took the time to explain things to me. She will get you the best rates too. I highly recommend you call State Farm, and ask to work with Jess as you won’t be disappointed.💯🥳"
We responded:
"Thanks so much for the fantastic rating, Kirsten! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Cely Soto

October 13, 2026

5 out of 5 rating by Cely Soto
"We have insured our home and vehicles with State Farm for many years, always receiving excellent service and attention. Ms. Saireth is wonderful, pleasant, and highly professional in her work and interactions. She is great👌🏻—we feel right at home— 🏠 and we are very grateful for her services. 5 ⭐️"
We responded:
"Cely, thank you for the fantastic review! We’re always here to support you with your insurance needs in Winter Garden. "
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Travis Baisley

October 7, 2026

5 out of 5 rating by Travis Baisley
"Shannon was very helpful when assisting me with a new car insurance policy during a stressful move. I appreciate her making this process easy when moving halfway across the country takes many moving pieces. She definitely gave me less to worry about and assisted me with finding discounts for my new coverage that I hadn’t looked for myself."
We responded:
"Thank you so much for your kind review, Travis!  If you need insurance assistance, we are just an email or call away! - Shannon Till, your State Farm Agent   "
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I

October 6, 2026

5 out of 5 rating by I
"Sara Walsh was great to work with in your office. We moved our Auto, Home and Umbrella over with her recently."
We responded:
"Thanks so much for the fantastic rating, I! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Nancy Barber

September 30, 2026

5 out of 5 rating by Nancy Barber
"Nicole spent an hour getting me set up with a new Drive and Save beacon. She was patient and kind and most of all effective. Wonderful and helpful office"
We responded:
"Nancy, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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John Mesa

September 26, 2026

5 out of 5 rating by John Mesa
"Saireth help me through out the process of getting home and auto insurance! She is great and very proffesional!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Lisa Lobato

September 24, 2026

5 out of 5 rating by Lisa Lobato
"Lisa was amazing. She helped me get the best renter insurance and helped correct a few errors that were in all my insurance policies. Thank you for your time and patience with me."
We responded:
"Thank you so much for your wonderful feedback of us here at Shannon Till’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Shannon Till’s Insurance Team "
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Henry Butch Daviau Jr.

September 24, 2026

5 out of 5 rating by Henry Butch Daviau Jr.
"recently had the pleasure of dealing with lisa mellano about pricing my home and auto policy to save. very nice and helpful. we saved a good amount during this exchange. very happy customers and our new agent. will relay your contacy ino"
We responded:
"Thank you so much for the 5-star rating, Henry! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Shannon Till "
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Ian Gagnon

September 23, 2026

5 out of 5 rating by Ian Gagnon
"Lisa was amazing and helped me save a lot of money!!"
We responded:
"Thank you for the 5-star review of Shannon Till’s team - we really appreciate your kind words! "