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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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andrea gonzalez

November 15, 2024

5  out of  5
rating by andrea gonzalez
"Muy buen servicio, Juan y Mike aclararon todas mis dudas y me ofrecieron una excelente convertirá para mis autos"
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Dames World

November 15, 2024

5  out of  5
rating by Dames World
"🤬🤬 Juan was very insightful , got me the best deal & I’m now saving some money. 🤬❗️❗️Update:❗️❗️ This Good Review was before all of the Horrible Events. I lost $600 so far dealing with these unprofessional slimy agents. They convinced me to change insurance because I was going to get a “better rate” .. Turns out After a month of transferring somehow I realized that the VIN number was incorrect the price went from $278 to almost $500 after we changed the VIN, Crazy Because I Told Him My Correct VIN # Multiple times through out that week😢 . These agents are slimy so make sure you know what you’re getting into and all the information you provide is correct because these people don’t care they just want your money. GEICO hasn’t ever did this to me. They also tried to convince me to not leave a review here. But this is the reality. Imagine if I got into an accident and the car on file wasn’t correct I would’ve been screwed. Juan Hancapie Ospina was my agent So Disappointed"
We responded:
"Hello, thank you for leaving us a 5-star review. I am happy to hear that you enjoyed your experience with Juan, and that he was able to get you some great savings. Thank you again! Call us anytime! "
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Emery Wiley

November 14, 2024

5  out of  5
rating by Emery Wiley
"Mandy is phenomenal! She is very kind and helpful. I appreciate her and her willingness to go above and beyond to make sure I have what is best fit for me!"
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Paul Serra

November 12, 2024

5  out of  5
rating by Paul Serra
"Lisa Mellano is the best! Saved me money on home and car insurance. Highly recommend her and Shannon Till. Professionals!"
We responded:
"Hey Paul! I appreciate your thoughtful feedback regarding your experience with Lisa. I’m thrilled to know that you received the outstanding customer service she consistently delivers, as well as the significant savings on your Home and Auto Insurance from my office! We are here to support you and eagerly anticipate working together for many years ahead. Feel free to reach out to us anytime. Thank you once more!"
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Marelyn Chau

November 9, 2024

5  out of  5
rating by Marelyn Chau
"As someone who finds switching and setting up a new automobile insurance policy a real hassle, I was pleasantly surprised by how smooth the experience was with Shannon Til State Farm. Maryly and Erica were amazing to work with-so professional, friendly, and knowledgeable. They took what I expected to be a difficult process and turned it into an easy, stress-free interaction. I truly appreciate their help and will definitely be recommending Shannon Til State Farm to others for their insurance needs. Thank you, Maryly and Erica, for making everything so simple!"
We responded:
"Hello Marelyn! I truly appreciate your positive feedback regarding your experience with Maryly and Erica. It brings me great joy to know that you received the outstanding customer service they consistently strive to deliver, as well as the stress-free interaction! We are dedicated to supporting you and eagerly anticipate working together for many years ahead. Feel free to reach out to us anytime. Thank you once more!"
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Precision Staining

November 9, 2024

5  out of  5
rating by Precision Staining
"Lisa did a great job looking over my insurance and explaining to me what I needed and what I didn’t. She tailored it to my needs and saved me money. Thanks Lisa"
We responded:
"Hello! Thank you for your kind feedback on your experience with Lisa. I am very happy to hear that you received the excellent customer service that she continually provides and about your great savings with my office! We are here for you and look forward to working with you for years to come! Give us a call anytime. Thanks again. "
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Clinton Carter

November 8, 2024

5  out of  5
rating by Clinton Carter
"Mr. Wil Mendez was very courteous, patient and greets you with a warm smile every time. He saved me $800 a year on my insurance and I couldn't be more grateful for what he did. I would highly recommend him to anyone. Thank you Wil."
We responded:
"Hi Clinton, that is wonderful news! I am so thankful to hear that you were able to get some great savings in place with Wilfredo. We are here to help make sure your insurance experience is easy, while trying to find great savings! We look forward to working with you for many years to come! Give my talented team a call anytime, we're here for you! Thanks again! "
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Song Chau

November 8, 2024

5  out of  5
rating by Song Chau
"I recently switched my auto insurance to Shannon Til State Farm, and I couldn't be happier with the experience. Erica and Maryly were incredibly professional and made the entire process smooth and straightforward. They were so helpful in answering all my questions and ensured everything was handled quickly and efficiently. Switching insurance has never been easier, and I felt confident every step of the way. I'll definitely be recommending Shannon Til State Farm to all my friends and family! Thank you, Erica and Maryly, for the outstanding service"
We responded:
"Hey Song, wow thank you for sharing your experience with Maryly and Erica. I am thankful for your feedback and will be sure to pass these kind words along to them both. We are happy to hear that you are satisfied with your experience. My team and I look forward to working with you and your family for many years to come! Give us a call anytime, we're here to help! Thanks again! "
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Vincent Bottini

November 6, 2024

5  out of  5
rating by Vincent Bottini
"Shannon Till and Juan Hincapie Ospina we're an enormous help today helping me to get re-insured with the best policy since I have moved. They were friendly, comprehensive, and very open. I Can't recommend them enough!"
We responded:
"Hey Vincent. Thanks for the 5-stars! I am so happy to know Juan was able to assist you with your insurance needs. We are dedicated to helping out our customers the best we can, all while providing top-notch customer service. Give us a call if you have any questions, we're here for you! Thanks again! "
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Santiago Botero

November 5, 2024

5  out of  5
rating by Santiago Botero
"Thank you Juan for your help when it comes to my coverages, I will be recommending your help to my colleagues"
We responded:
"Hey Santiago, thank you for your feedback! I am glad to know Juan was able to assist you with your coverages. We look forward to working with you for many years to come. Thanks again! "
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Laura Stone

November 4, 2024

4  out of  5
rating by Laura Stone
"State Farm and Mandy did great helping me with insuring my new car. They have great coverage and are quite affordable."
We responded:
"Hey Laura, thank you for the feedback! I am happy to know Mandy was readily available to help with your auto insurance and provided you with great customer service! We are here to help anytime, please let me know if there is anything I can do to earn your 5-stars! Thanks again! "
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Lindsay Northen

November 4, 2024

5  out of  5
rating by Lindsay Northen
"Jess was very helpful in assisting me with making changes to my vehicle insurance!"
We responded:
"Hey Lindsay, thank you for your feedback! I am happy to know Jess was able to assist you with your auto policy replacement. Please feel free to reach out to us anytime, my team and I will be here for you! Thanks again! "
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Jennifer Goodmon

October 30, 2024

5  out of  5
rating by Jennifer Goodmon
"Mandy was very helpful and efficient with all my needs! Thank you again ☺️"
We responded:
"Hey Jennifer, thanks for the 5-star review! I am happy to know that Mandy was there to assist you with your insurance needs! We are here to help anytime, feel free to give us a call or send us a text! Thanks again! "
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Andrew Burke

October 30, 2024

5  out of  5
rating by Andrew Burke
"Mandy and Jess has been the greatest in helping us in our time of need. Thank you so much"
We responded:
"Hi Andrew. Thank you for leaving your feedback about working with Jess and Mandy. I appreciate hearing how they were there to help you and your family in your time of need. We're here for you guys and we look forward to working with you for many years to come! Reach out anytime, we will be here to help! Thanks again! "
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Ram Voruganti

October 29, 2024

5  out of  5
rating by Ram Voruganti
"Very pleasant to talk to and provided all the information that was helpful for making a decision"
We responded:
"Hi Ram, thanks for the 5-stars! My team and I appreciate your kind words and we look forward to working with you for many years to come! Give us a call anytime! Thanks again! "
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Kristen Twele

October 28, 2024

5  out of  5
rating by Kristen Twele
"Loved working with Vanessa! She was so nice and answered all my questions so that I knew I was getting the coverage my family needed!"
We responded:
"Hi Kristen, thank you for the 5-stars! I am happy to know that Vanessa provided you with her rockstar customer service. We are dedicated to making sure our customers are satisfied. Give us a call anytime! We're here for you! "
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Robert Chandler

October 25, 2024

5  out of  5
rating by Robert Chandler
"Lisa was great to work with. She got us a great policy and did so very quickly. She even postponed leaving for vacation to help us get everything settled. I would highly recommend her for anyone looking for insurance."
We responded:
"HI Robert, thank you for these wonderful words about Lisa. She is truly dedicated to helping our customers with their policy needs, and we are very thankful to have her on our team! Give us a call anytime, we are here to help! Thanks again! "
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Jennifer Chandler

October 25, 2024

5  out of  5
rating by Jennifer Chandler
"Lisa was super helpful and easy to talk to! Would highly recommend her."
We responded:
"Hey Jennifer, thank you for leaving a 5-star review! We appreciate your kind words about working with Lisa. Give us a call anytime, we will be happy to assist you! Thanks again. "
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Deborah Forren

October 23, 2024

5  out of  5
rating by Deborah Forren
"Lisa reviewed/adjusted my policies and I was so impressed with her attention to detail and high level of expertise. She is a huge asset to the organization. I highly recommend Lisa Mellano for your insurance needs!"
We responded:
"Hey Deborah, thank you for your feedback about working with Lisa! We are happy to hear these kind words. Please feel free to reach out to us anytime! Thanks again. "
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Damian Cisco

October 22, 2024

5  out of  5
rating by Damian Cisco
"Mandy is very friendly, knowledgable, and easy to work with…. I would recommend her to all of my friends and family."
We responded:
"Thank you for your positive feedback! We're delighted to hear that Wil has been friendly, knowledgeable, and easy to work with. We appreciate your recommendation and will make sure to pass it along to Wil. If you or your friends and family ever need any assistance, please don't hesitate to reach out. Thank you for choosing our services!"
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Andrew Agoos

October 8, 2024

5  out of  5
rating by Andrew Agoos
"Am a long time Shannon Till/State Farm client. They are a really good organization and service their customers well."
We responded:
"Hi Andrew, thank you for the review! We appreciate your business, and we look forward to working with you for many years to come! Give us a call anytime, we're here to help."
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Adriana Rodriguez

October 5, 2024

5  out of  5
rating by Adriana Rodriguez
"I worked with Juan, very professional. Help us and guide us step by step. Thanks again Juan"
We responded:
"Hi Adriana, thank you for the review! I am happy to hear that you enjoyed your experience with Juan. I know he is dedicated to helping our customers and making sure the process in switching your coverage is simple and easy. We are here to help anytime! Thanks! "
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baroninho1968

October 4, 2024

5  out of  5
rating by baroninho1968
"I’ve spoke today with Mr. Mike Roy at Shannon Till State Farm and quiet honest I’ve never seen such a high level of professionalism and knowlodge coming from an agent, State Farm should be extremely proud to have Mr. Mike Roy as one of their staff, this is what customer service should be all about! Thank you Mr. Mike Roy and thank you State Farm for living up to you name. Marco Carvalho - customer"
We responded:
"Hi Marco, thank you for the outstanding feedback on your experience working with Mike. I am very thankful to have him on my team, and I am proud to know you received wonderful customer service from him. We are here to help you, just reach out! Thanks again! "
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Lacy Haines

October 4, 2024

5  out of  5
rating by Lacy Haines
"I contacted the office and spoke with Lisa regarding my homeowners insurance rates. She was fantastic! She was able to get me a reduction in my premium, and also added some additional coverage that was needed! More coverage, less price, you can’t ask for better service. Thank you Lisa!"
We responded:
"Hey Lacy, thanks for the feedback about your experience with Mandy! I am happy to know that she was able to help you with finding some savings on your car insurance. We will be looking forward to getting your home insurance in place so you can participate in the State Farm Home & Auto Bundle! Thank you again. Give us a call anytime! "
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Phillip Raschella

October 4, 2024

5  out of  5
rating by Phillip Raschella
"Lisa was absolutely fantastic! I had numerous questions, and she patiently provided thorough explanations for each one. Her expertise is truly impressive. Thank you so much, Lisa!"
We responded:
"Hey Phillip, thanks for the kind words about Lisa and leaving a review! I am happy to know she was able to provide you with her excellent customer service. Give us a call anytime! "