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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joseph Abriham

April 16, 2024

5  out of  5 rating by Joseph Abriham
"Juan was great and very helpful. I really appreciate how easy and his help. He made the process very easy."
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April 16, 2024

5  out of  5 rating by milesdjproductions
"Shannon Till "State Farm" always goes above and beyond for their customers. I have been with Shannon Till since the mid 2000's and truly appreciate her and her staff. I'm a customer for life!"
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Valentina Hincapie

April 15, 2024

5  out of  5 rating by Valentina Hincapie
"Juan Camilo provided exceptional service in helping me secure life insurance. His knowledge, personalized approach, and proactive communication made the process smooth and easy. I highly recommend Juan for anyone seeking life insurance!"
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Lisa H

April 15, 2024

5  out of  5 rating by Lisa H
"Lisa is absolutely amazing. Very patient and understanding. She answered all of my questions and did not rush me. I’m very happy with her and the service. Thank you"
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Bob Ross

April 13, 2024

5  out of  5 rating by Bob Ross
"Mandy, at Shannon Till, State Farm was a huge help to me sorting out why I was getting rejected from signing their documents. She found I had used my abbreviated name on the original forms and my formal name on my Drivers License. She worked me through the procedure with clear communications at a slow pace with a lot of patience. We need more like her!"
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Andrew Cox

April 12, 2024

5  out of  5 rating by Andrew Cox
"Juan Ospina was absolutely fantastic to work with. Not only was he able to lower my monthly payments while keeping my current coverages from my prior provider, but he also asked all of the necessary questions and offered additional programs to protect my family further that I’m excited to explore in the near future. 5 stars for Juan!!!!! Thank you, sir!"
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Phil Brandt

April 11, 2024

5  out of  5 rating by Phil Brandt
"Sooo helpful in going out of their way to get me great rates. Beat my previous Geico rate by a lot. (tip - bundle home and auto). Thank you Mandy and Sandra for all your help!"
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Fredy Vega

April 11, 2024

5  out of  5 rating by Fredy Vega
"Sandra orozco a sido la que siempre me a atendido es una de las mejores empleadas que tiene state farm muy buena atención"
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Tom Whalen

April 10, 2024

5  out of  5 rating by Tom Whalen
"Lisa Mellano was on point, helpful, organized and very kind."
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kevin tran

April 9, 2024

5  out of  5 rating by kevin tran
"Lisa M is the best insurance agent I've ever had. She identified hundreds of dollars in savings for my auto insurance policy. She took extra time to make sure my out of state (CA) home insurance had the right discounts and called the CA insurance agents to make sure my home policy received the right discounts. I've never had this level of customer service before. Thanks so much Lisa."
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Marta Rocha | Selecta Realty

April 9, 2024

5  out of  5 rating by Marta Rocha | Selecta Realty
"I received a great service and a great price on my car insurance! Juan did an outstanding job!!"
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taryn rose

April 9, 2024

5  out of  5 rating by taryn rose
"Update: I’ve been with Shannon Till State Farm for many years now. With help from Jess Mathesius, I added my fifth wheel to my policy without a problem. She was easy to get ahold of and quick to send me documentation that I needed! Thank you!"
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Samantha Salvati

April 8, 2024

5  out of  5 rating by Samantha Salvati
"Just got off the phone with Lisa and she was such a great help!! An absolute pleasure to work with and I appreciate her so much!"
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Peter Howlett

April 5, 2024

5  out of  5 rating by Peter Howlett
"Lisa was very helpful and patient explaining my options. Great experience!!!"
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Barbara Stevenson

April 5, 2024

5  out of  5 rating by Barbara Stevenson
"Had a great experience at Shannon Till State Farm today thanks to Lisa Mellano. Lisa went through our policies and helped find us some savings. Thanks Lisa!"
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LoraLee Thomas

April 4, 2024

5  out of  5 rating by LoraLee Thomas
"This office is awesome!! They answer all questions. Help you understand. Spoke with Maria, amazing"
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Hava Rose - Cole

April 3, 2024

5  out of  5 rating by Hava Rose - Cole
"Lisa was very pleasant, informative and Knowledgeable. She was patient in explaining and making sure I understood what I had enquired about. Thanks to State Farm- Shannon Till for being there for me and my family."
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Nathaniel Harris

March 29, 2024

5  out of  5 rating by Nathaniel Harris
"Call into the Winter Garden office on a late busy Good Friday. Jess received my phone call. She took the time to answer all my questions to include reviewing my policy. Her professional demeanor allowed for a pleasant experience. Insurance rates rising has impacted me and my family like most Floridians. Jess customer service skills was of a great help today. Thanks"
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Tracy Kenoyer

March 29, 2024

5  out of  5 rating by Tracy Kenoyer
"Worked with Lisa at Shannon Till’s office and she was knowledgeable, helpful, and patient. Definitely recommend working with Lisa"
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Jordan G

March 29, 2024

4  out of  5 rating by Jordan G
"Not a big fan of State Farm but Dani is AMAZING!!! She was so helpful and did her best to help me!!!!"
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isamara arroyo

March 27, 2024

5  out of  5 rating by isamara arroyo
"Amazing service! Juan Hincapié provided such a great experience and got me the coverage for my cars! I highly recommend him!"
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Roberta Roscoe

March 27, 2024

5  out of  5 rating by Roberta Roscoe
"Had a nice talk with Lisa. We went over all my policies to make sure I am getting the best discounts. Very friendly staff and beautiful new office. Thank you Lisa for your help."
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March 26, 2024

5  out of  5 rating by Linda
"I spoke with Mandy when I needed to add a vehicle to my auto policy. She was extremely helpful and explained things very well. She was a pleasure to work with. I would highly recommend Mandy for your insurance needs!"
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heidi donaldson

March 26, 2024

5  out of  5 rating by heidi donaldson
"Lisa was amazing explaining how homeowners insurance works. Especially since I am a widow."
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Josie b

March 22, 2024

5  out of  5 rating by Josie b
"Lisa helped me out with my insurance needs and was very patient with my many questions"