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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Colin Harden

August 13, 2025

5  out of  5
rating by Colin Harden
"miss jess At Shannon till State Farm is an amazing person. She always made me feel like a family as they are the best State Farm agent around I believe."
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Nelson de Sousa

August 13, 2025

5  out of  5
rating by Nelson de Sousa
"Mi experencia fue exelente. Logre un ahoro de mas del 30% sobre mi seguro, gracias a Saireth"
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Cornelius Pronek

August 12, 2025

5  out of  5
rating by Cornelius Pronek
"Jess was very helpful. I received fast and efficient service."
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Dien Cao

August 12, 2025

5  out of  5
rating by Dien Cao
"Ms Lisa Mellano helps me a lot thing of my insurance policy. She’s great I can give 10 stars on her if it has more spaces.. ❤️👍"
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Hong Nguyen

August 12, 2025

5  out of  5
rating by Hong Nguyen
"Lisa helped me save money, time, and the whole nine yards on my car insurance policy. Her customer service skills are superb!"
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Caleb Roper

August 12, 2025

5  out of  5
rating by Caleb Roper
"Jess over at State Farm is truly amazing! Fantastic service over there at Shannon Till’s office."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Michelle Bandurka

August 12, 2025

5  out of  5
rating by Michelle Bandurka
"Lisa is always very helpful and informative"
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Adolfo Aldape

August 12, 2025

5  out of  5
rating by Adolfo Aldape
"Jess Mathesius @ Shanon Till State Farm. She provided Fast and Friendly service. I needed a new Auto Policy to drive my new car off the dealership. Jess Mathesius completed the policy very quickly. I can’t thank her enough. Great Job 👏🏾 !! Jess Mathesius @ Shannon Till -State Farm"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Anthony Watts

August 11, 2025

5  out of  5
rating by Anthony Watts
"Mandy was great. Thanks again Mandy"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Joan Morioka

August 11, 2025

5  out of  5
rating by Joan Morioka
"Great customer sevuce!!!"
We responded:
"Thanks for the 5-stars Joan! We appreciate you! "
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Eiler Natal

August 9, 2025

5  out of  5
rating by Eiler Natal
"Lisa l mellano was very helpful and patient with my account situation and was very happy with the outcome. Thank you Lisa and state farm"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jacqui

August 8, 2025

5  out of  5
rating by Jacqui
"Lisa helped me and my daughter bundle our auto and home owners insurance along with an umbrella policy."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tom Whalen

August 7, 2025

5  out of  5
rating by Tom Whalen
"Lisa Mellano was on point, helpful, organized and very kind."
We responded:
"Hi Tom! Thanks for the 5-star review and feedback on the service Jess has provided to you! I know she takes pride in making sure our customers get top-notch service. Give us a call anytime! We are here for you! "
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K D

August 7, 2025

5  out of  5
rating by K D
"Lisa was a great help today in providing me with 4 different quotes with my homeowners policy. She was very patient and personable as well. The only disappointment is with State Farm not giving discounts for having fire hydrants on your property and I have 2!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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William Sorber

August 7, 2025

5  out of  5
rating by William Sorber
"Lisa Mellano was very helpful with my insurance needs and questions."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Norman Elliott

August 6, 2025

5  out of  5
rating by Norman Elliott
"Very professional and super helpful. Always looking ahead for you. Awesome service !"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lori Allor

August 6, 2025

5  out of  5
rating by Lori Allor
"Thank you to Vanessa for taking your time with me and making sure we am properly insured."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lori Allor

August 6, 2025

5  out of  5
rating by Lori Allor
"Big thanks to Vanessa for taking your time with me and helping with all my insurance needs. I really appreciate it!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Bill Paskert

August 5, 2025

5  out of  5
rating by Bill Paskert
"Jess is courteous, professional, and thorough. She handled my addition of a new car to my auto insurance policy quickly and clearly."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mea Romain

August 4, 2025

4  out of  5
rating by Mea Romain
"Vanessa was a great help with everything!"
We responded:
"Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs."
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Rosanne Ponkowski

August 4, 2025

5  out of  5
rating by Rosanne Ponkowski
"Had a delightful call with Lisa. We went over my policies to make sure I had adequate coverage. Even saved me a bit on one of my car policies!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Priya DF

August 4, 2025

5  out of  5
rating by Priya DF
"Maryly is very responsive, knowledgeable and was able to answer all my concerns in a timely and professional manner! Thank you!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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RANDALL WEST

August 4, 2025

5  out of  5
rating by RANDALL WEST
"Mandy was amazing. She went through all our options and took time to explain all the details to us."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Song Chau

August 1, 2025

5  out of  5
rating by Song Chau
"We can't say enough great things about our amazing agent Maryly Cruz. From the very beginning of our State Farm journey she has been incredibly helpful, professional, and kind. We first connected with Maryly for our auto policy and she made the entire process smooth and stress free. After recently moving we decided to go with State Farm for our renters insurance and once again Maryly went above and beyond to assist us. We also purchased a new vehicle and she helped us through that transition as well providing multiple quotes and patiently answering every question we had. Her dedication, professionalism, and genuine care made us feel confident and at ease. Maryly truly made us feel like we are in the best hands and we are so proud to be part of Shannom Till- State Farm family Thank you Maryly for everything you have done for us! 🙌🏽😊"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Maryanne Vaughn

July 31, 2025

5  out of  5
rating by Maryanne Vaughn
"I am a customer with another local State Farm office and trying to purchase a vehicle. After not being able to get a hold of anyone there or the 800 customer service number I called Shannon Tills office in hopes they could assist. Jackie answered the call and went above and beyond. It is hard to find people to go out of their was to assist and Jackie did exactly that. Keep up the good work Jackie and please know how much I appreciated you today!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"