Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Henry Newgent

Henry Newgent

January 6, 2025

5  out of  5
rating by Henry Newgent
"Lisa was fantastic and very helpful!"
Profile photo of Angelia Mack

Angelia Mack

January 2, 2025

5  out of  5
rating by Angelia Mack
"I called the office of Shannon Till and spoke with Will Mendez. As always he was such a tremendous help. I can always depend on him to answer all my questions and steer me in the right direction."
We responded:
"Hey, Angelia. Wow, thank you for the 5-stars! We are looking forward to helping you and your family for years to come. Call or text us anytime! "
Profile photo of Nivea Nieves

Nivea Nieves

January 2, 2025

5  out of  5
rating by Nivea Nieves
"Jess is an awesome insurance agent and very professional."
Profile photo of Karl Veidis

Karl Veidis

January 2, 2025

5  out of  5
rating by Karl Veidis
"Big Shout Out to Jess for helping me insure my classic Honda dirt bike. Very, very affordable rates. Fast, friendly and efficient, Jess did an excellent job of explaining options and running through different quotations. Would highly recommend."
We responded:
"Hey Karl, wow thanks! Mike is a rockstar and I am glad to know you we're able to get some great savings while working with him. "
Profile photo of MARK RUSSELL

MARK RUSSELL

December 31, 2024

5  out of  5
rating by MARK RUSSELL
"Jess did a fantastic job answering my questions and providing me great customer service."
Profile photo of Tom Casademont

Tom Casademont

December 30, 2024

5  out of  5
rating by Tom Casademont
"Jess is great!!"
Profile photo of Jennifer OLeary

Jennifer OLeary

December 30, 2024

5  out of  5
rating by Jennifer OLeary
"Jess was wonderful! My mom moved her State Farm insurance to this office. We spoke with Jess and she helped us find the best rate for my mom's car. Thank you again Jess!"
Profile photo of David Walker

David Walker

December 29, 2024

5  out of  5
rating by David Walker
"Responds quickly to my insurance needs"
Profile photo of Meghann Rutherford

Meghann Rutherford

December 27, 2024

5  out of  5
rating by Meghann Rutherford
"Mandy was so quick and efficient, a pleasure to work with!"
Profile photo of Guillermo Torres

Guillermo Torres

December 26, 2024

5  out of  5
rating by Guillermo Torres
"I needed some help clarifying some stuff amd getting my car insured and Lisa helped me out and answer all my questions efficiently and professionally in matter of seconds with such good positive attitude, she even went above and beyond to give me the help I needed, she's awesome and will definitely be recommending state farm to friends and family thanks to Lisa."
We responded:
"Hey Guillermo, thank you for this wonderful feedback! I am so glad to hear that Juan was able to get you some great savings on your car insurance policy with us! I will be sure to share these kind words with him. Thank you again! Call us anytime! "
Profile photo of michelle Haney

michelle Haney

December 23, 2024

5  out of  5
rating by michelle Haney
"Mandy was so helpful and knowledgeable with all my insurance needs,and took time with us explaining benefits,and even saved us money!Highly recommend her and Shannon Tills State Farm❤️"
Profile photo of Bridget Day

Bridget Day

December 19, 2024

1  out of  5
rating by Bridget Day
"Your reply is canned. You guys know it was Hurricane Milton that damaged my roof You guys at state farm say it was NOT wind that destroyed my roof??? CORRUPTION AT BEST. IT SHOULD BE ILLEGAL WHAT YOU GUYS ARE DOING TO ALL OF US HOMEOWNERS THAT UNFORTUNATELY PICKED YOU AS OUR HOMEOWNERS INSURANCE. I WILL KEEP THE GOOD WORD ABOUT YOUR CORRUPTION GOING UNLESS, YOU WANT TO PAY THE DIFFERENCE OF MY DEDUCTIBLE TO ROOF COST. Can you say "playing games" "stall feature" state farm knows the Hurricane had 100mph winds at my house but they need engineer to come out to see cause of damage. RYFKM????? WORST COMPANY EVER. REALLY? WHO IN THE WORLD WOULD WANT TO PAY A HURRICANE DEDUCTIBLE???"
We responded:
"Hello Bridget. Thank you for sharing your experience with us. We understand your frustration and appreciate your patience during this challenging time. At State Farm, we strive to provide the best possible service to our customers, especially in the aftermath of natural disasters like Hurricane Milton. The additional step of having an engineer assess the damage is part of our thorough claims process, designed to ensure we accurately evaluate the full extent of the damage to your property. This comprehensive approach helps us provide you with fair and appropriate compensation for your losses. We apologize for any inconvenience or delay this may cause. Please know that we are working diligently to process your claim as quickly as possible while maintaining the highest standards of accuracy and fairness. Our team is here to support you throughout this process. If you have any questions or concerns, please don't hesitate to reach out to your assigned claims representative. We value your business and are committed to helping you recover from this difficult situation."
Profile photo of Tanya Hartsock

Tanya Hartsock

December 18, 2024

5  out of  5
rating by Tanya Hartsock
"We have been with Shannon's office for a few years now. When our daughter turned 16 this office gave us the best rates for home and auto. Nicole Robles has now been involved as our youngest became an official driver and has been awesome at helping us navigate another teen expense. Please don't pass up these wonderful women and this agency when shopping for new or better insurance! Edit!!! Still w this office! Nicole is the best! Jess assisted with new renters insurance for our youngest. Would be hard to find a better insurance office!!"
We responded:
"Hi Tanya, thanks so much for the great feedback! We appreciate your loyalty to us over the years. Nicole is awesome and I'm so glad you had a good experience working with her on your Home and Auto insurance. We are proud of our team! We will always be here for you and your family for years to come. Thanks again! - Shannon"
Profile photo of Emma L

Emma L

December 18, 2024

5  out of  5
rating by Emma L
"Lisa was amazing and help us immediately when we needed to get additional coverage so we can install solar panels even though we called close to their closing time she made the necessary adjustments and sent it the same day! Customer service like this is unheard of these days."
We responded:
"Hi Emma. Thank you so much for your kind words and for taking the time to share your experience! We are thrilled to hear that Lisa was able to assist you promptly and efficiently. Providing exceptional customer service is our top priority, and it’s rewarding to know that our efforts made a difference for you. If you have any more questions or need further assistance, please don't hesitate to reach out. We’re here to help!"
Profile photo of Deb Snow

Deb Snow

December 18, 2024

5  out of  5
rating by Deb Snow
"Lisa was very friendly & helpful,showed that she cared in her attitude. Explained everything in a way I could understand. She’s a breath of fresh air!"
We responded:
"Hey Deb! Thank you so much for taking the time to leave such a positive review! We're delighted to hear that Lisa made your experience enjoyable and informative. We strive to ensure that all our team members offer the best service possible, and it's wonderful to know that Lisa was able to meet your expectations. Your kind words will certainly be shared with her. We look forward to serving you again in the future!"
Profile photo of Johnny Everett

Johnny Everett

December 18, 2024

5  out of  5
rating by Johnny Everett
"Vanessa Alagna was a knowledgeable person I’ve spoken to about insurance. Great personality and answered all my questions."
We responded:
"Hi Johnny. Thank you so much for taking the time to share your positive experience with Vanessa Alagna. We are thrilled to hear that she was able to assist you effectively and that her expertise and personality made a positive impact. At our company, we strive to provide exceptional service, and it’s feedback like yours that motivates us to continue doing our best. Should you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!"
Profile photo of Steven Vold

Steven Vold

December 18, 2024

5  out of  5
rating by Steven Vold
"Lisa Mellano is fabulous! She is extremely knowledgeable and was extremely helpful to me today. I am so grateful to her!"
We responded:
"Hey Steven. Thank you so much for your kind words about Lisa Mellano! We are thrilled to hear that she was able to assist you and that you had a positive experience. Your feedback is greatly appreciated, and we will be sure to pass along your gratitude to Lisa. If there is anything else we can do to support you, please don't hesitate to reach out."
Profile photo of Pedro Pena-Rivera

Pedro Pena-Rivera

December 18, 2024

5  out of  5
rating by Pedro Pena-Rivera
"Thanks you, for the help provided. The Agent was very helpful with all my needs. I have been customer with State Farm for long time . Mrs. SHANNON Till have always gone out of way to help me with our insurance need. Tthe Agent name is Lisa, thank you Mrs. Shannon for your help."
We responded:
"Hi Pedro, I’m delighted to receive your wonderful feedback! Thank you for the 5-star rating! Just a friendly reminder, we’re only a phone call away whenever you need assistance with your insurance needs. Our goal is to ensure your insurance experience is straightforward and free of hassle!"
Profile photo of Myrna Rivera

Myrna Rivera

December 17, 2024

5  out of  5
rating by Myrna Rivera
"Awesome service - thank you Mandy for your coopery"
We responded:
"Hi Myrna. We're thrilled you had an awesome experience! Mandy's exceptional skills are truly something to behold. Thank you for your kind words - we look forward to serving you again soon!"
Profile photo of Gene Pedriani

Gene Pedriani

December 16, 2024

5  out of  5
rating by Gene Pedriani
"Reviewed my Insurance with Lisa M At State Farm and very knowledgeable and helpful. She really helped me with the details of my policy. Excellent service!"
We responded:
"Hello Gene. Thank you for your positive feedback! We're delighted to hear that Lisa M provided you with excellent service during your insurance review at State Farm. Our team takes pride in being knowledgeable and helpful, and we're glad Lisa was able to assist you with the details of your policy. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We value your trust in State Farm and look forward to continuing to serve you."
Profile photo of Theresa Thompson

Theresa Thompson

December 14, 2024

5  out of  5
rating by Theresa Thompson
"Love how Shannon and her team supports our community helping to bring cheer to children in need this holiday season🎄🎄❤️🎅 Stopped by yesterday and dropped off a toy for their Matthew’s Hope holiday gift collection. Everyone was so nice and it’s great seeing how local businesses and their supporters give back!"
We responded:
"Hi Theresa! Thank you so much for your kind words and generous support! We're truly grateful for community members like you who take the time to contribute to our Matthew's Hope holiday gift collection. Your thoughtfulness will bring joy to a child in need this holiday season. It's heartwarming to see our community come together, and we're honored to play a small part in spreading cheer. Your visit and donation mean the world to us and the families we serve. Together, we can make a real difference in the lives of local children. We appreciate your recognition of our team's efforts and the support from local businesses. It's this spirit of giving and collaboration that makes our community so special. Thank you again for your generosity and for helping us create smiles this holiday season!"
Profile photo of Bob R

Bob R

December 13, 2024

5  out of  5
rating by Bob R
"I would like to thank and recognize Lisa for being extremely caring in helping me research questions I recently had regarding my Home Owners policy with State Farm. I appreciated Lisa's sincere and personal approach to helping me address my concerns and understanding of my coverage options!"
We responded:
"Hi Bob. We're thrilled to hear about your positive experience with Lisa! At State Farm, we pride ourselves on exceptional customer service, and it's great to know Lisa exemplified this with her caring approach. Your feedback reinforces our commitment to personalized service, and we'll pass along your kind words to Lisa and her supervisors. Thank you for sharing your experience and for choosing State Farm for your homeowners insurance needs. We look forward to serving you with the same care in the future. If you have more questions or concerns, please reach out – we're here to help!"
Profile photo of Guy Nichols

Guy Nichols

December 13, 2024

5  out of  5
rating by Guy Nichols
"Excellent service, very helpful. Lisa took the time and effort to ask and listen when reviewing my insurance coverages."
We responded:
"Hey Guy. Thank you for your kind words! We're delighted to hear that Lisa provided excellent service and took the time to thoroughly review your insurance coverages. At our company, we believe in listening carefully to our clients' needs and providing personalized attention. Your satisfaction is our top priority, and we're glad we could meet your expectations. If you ever need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to continuing to serve you."
Profile photo of Shannon Simpson

Shannon Simpson

December 12, 2024

5  out of  5
rating by Shannon Simpson
"Lisa has been wonderful to work with! She has helped move our car insurance over and update our home owners insurance policy. She also has taken the time to explain all our options and answer any questions we had."
We responded:
"Hi Shannon. Thank you for your glowing review! We're thrilled to hear about your positive experience with Lisa. It's fantastic that she was able to assist you with both your car insurance transfer and home insurance policy update. We pride ourselves on providing comprehensive service and clear communication, so it's great to know that Lisa took the time to explain your options and address all your questions. Your satisfaction is our top priority, and we're glad we could meet your insurance needs. If you ever require further assistance or have any more questions, please don't hesitate to reach out. We value your trust in our services and look forward to continuing to serve you in the future."
Profile photo of Diane Brady

Diane Brady

December 11, 2024

5  out of  5
rating by Diane Brady
"Lisa and Mike were able to help me with all my life insurance needs and answered all my questions."
We responded:
"Hi Diane, thank you for your positive feedback! We're delighted to hear that Lisa and Mike provided such excellent assistance with your life insurance needs. Our team takes pride in offering comprehensive support and addressing all our clients' questions thoroughly. Your satisfaction is our top priority, and we're glad we could meet your expectations. If you ever need further assistance or have any more questions in the future, please don't hesitate to reach out. We appreciate your trust in our services and look forward to continuing to support you with your insurance needs."