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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Roberto Pohlenz

October 27, 2025

5  out of  5
rating by Roberto Pohlenz
"I was canceling my policy and I was expecting to be treated kinda rough which is usually the case when you cancel anything, but Maryly treated me very nice, answered all my questions and it took her only a few minutes to finish the process!!…… That gesture left the door open to comeback to State Farm if necessary in the near future! Thanks Again Maryly!"
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Bart Kilgallin

October 27, 2025

5  out of  5
rating by Bart Kilgallin
"Added a new car to our policy. Simple and fast. Great experience."
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Blake Allen

October 23, 2025

5  out of  5
rating by Blake Allen
"Great service for Lisa & Vanessa. Appeciate it."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jonah Heslin

October 16, 2025

5  out of  5
rating by Jonah Heslin
"Jess Mathesius was very patient and helpful"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ashley Hirt

October 15, 2025

5  out of  5
rating by Ashley Hirt
"Such an awesome team!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cathy Calfee

October 14, 2025

5  out of  5
rating by Cathy Calfee
"I received a phone call from Lisa regarding my homeowners insurance policy. Upon review Lisa brought to my attention about 4 endorsements available. I followed up the next day and added the ones I needed. I really appreciate Lisa reaching out. She also emailed me 4 additional options for my car insurance ! I really appreciated the actual phone calls ! Made me feel like I was a valued client!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Heidi Lakes

October 13, 2025

5  out of  5
rating by Heidi Lakes
"Excellent service from Lisa & Jess."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Scott Charney

October 10, 2025

5  out of  5
rating by Scott Charney
"I dealt with Mandy at the Shannon Till office and she is professional, kind and very helpful. Handled my issue timely with a smile."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cristina Lagorio

October 9, 2025

5  out of  5
rating by Cristina Lagorio
"I just had the most amazing service from Lisa Mellano! She helped me resolve an issue with our car insurance, and even though we couldn’t find any records at first — and I happened to call at 4:55 p.m. without realizing how late it was — she was incredibly patient and kind. Lisa took the time to sort everything out and did it all with a great attitude. Truly outstanding service. Thank you, Lisa!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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MJ A

October 9, 2025

5  out of  5
rating by MJ A
"Lisa was very helpful. She was able to explain all the different options for me. I understood what I needed and didn’t need. Lisa is very thorough and definitely knows the ins and out of insurances. I walked out pleased with my interactions with her."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ward Britt

October 8, 2025

5  out of  5
rating by Ward Britt
"Professional service from Vanessa Alagna. Very nice and friendly. Answered all questions. Thanks!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Zoe Villain

October 8, 2025

5  out of  5
rating by Zoe Villain
"Lisa, thank you for all your help reviewing, updating and revising our insurance needs. Your knowledge and insights were valuable and helpful, ultimately helping us get the best coverage and quotes for our needs and family. Excellent customer service and care, thank you."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Frederick Williams

October 7, 2025

1  out of  5
rating by Frederick Williams
"I’m quite surprise that you advertised that your customers are the center of your universe, however I beg the difference when I waited 41/2 hrs for a return call to speak with an agent which I never received. For an office that has outstanding reviews I’m completely numb that I received no response. Need I say anymore…however if y’all was having a bad day I totally understand. A courtesy call would have been nice.."
We responded:
"Thank you for taking the time to leave us a review. We apologize for any frustration or inconvenience you’ve experienced on your insurance journey. Your feedback is important to us, and we would appreciate the chance to work with you to resolve the issue. Please contact us at your earliest convenience if you have any further questions! We look forward to the opportunity to better serve you."
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Philip R Taylor

October 7, 2025

5  out of  5
rating by Philip R Taylor
"Jess Mathesius is a knowledgeable, kind, and attentive agent. She goes above, and beyond what I feel is required to help her customers. She is active in community affairs, girls softball, as well as veterans affairs. State Farm is lucky to have such a caring young lady, as part of their team. The world needs more dedicated people like Jess."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Richard

October 6, 2025

5  out of  5
rating by Richard
"Vanessa at State Farm is the best! She always helps me find the best coverages I need. Thank you"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Michael Johnson

September 30, 2025

5  out of  5
rating by Michael Johnson
"Vanessa Alagna did a wonderful job helping us with our auto insurance needs. I highly recommend her and Shannon Till Agency for all your insurance needs. It was wonderful dealing with someone face to face. Especially someone as kind and friendly as Vanessa!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Shirmila Kowlasar

September 29, 2025

5  out of  5
rating by Shirmila Kowlasar
"Lisa was a great help. I am looking forward to continue working with her. Thank you lisa."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Phil Brandt

September 28, 2025

5  out of  5
rating by Phil Brandt
"State Farm has the best rates.I have found in central florida. And the Shannon Till agency,, and particularly Lisa, goes out of their way to help you find the very best rates available. I have them for both auto and home. I would highly recommend!"
We responded:
"Hi Phil, the Home & Auto Bundle with State Farm is the best way to save! We appreciate your business and we are here to help you for years to come! Thanks again! "
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gdollar58

September 26, 2025

5  out of  5
rating by gdollar58
"Mary Lyn was very helpful and did a great job taking care of my car switch."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Katie Davis

September 26, 2025

5  out of  5
rating by Katie Davis
"My daughter just got her license and adding her to our policy as a newly licensed 16 yr old was causing me to almost have a heart attack with the rate jumps that different insurance companies were quoting us. Jazmine Bates with Shannon Till State Farm Insurance Agency was able to provide us not only with the same coverage that we previously held on our vehicles, but also bundle our home owners with the auto to save us on monthly payments. Jazmine was super insightful, understanding of all the questions I had, and patiently explained every policy that she was going over with us. Would definitely recommend reaching out to this office (and working with Jazmine) if you get the opportunity."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Diana Torres

September 26, 2025

5  out of  5
rating by Diana Torres
"I cannot thank agents Maryly and Jess enough for the over-the-top service. Thank you for taking great care of us. Not only do we get a great service, they worked really fast to resolved our situation."
We responded:
"Hi Diana, thank you for your kind words about your experience with Lisa. I am so thankful to know that she was able to help with your questions and concerns. We are here to help and look forward to working with you for years to come! Thanks again! "
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Marcelo Saragosa

September 25, 2025

5  out of  5
rating by Marcelo Saragosa
"Thank you so much Lisa, you are awesome!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Christopher Schaeffer

September 25, 2025

5  out of  5
rating by Christopher Schaeffer
"Lisa was an amazing help. Not only answered my question but did a complete deep dive into my policies and we found areas where we could save money. Great experience and awesome service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sound 4 Less

September 23, 2025

5  out of  5
rating by Sound 4 Less
"It was a pleasure to work with Jess today and was a great experience. Thank you so much"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Elaine Carney

September 23, 2025

5  out of  5
rating by Elaine Carney
"Lisa helped me save money and review my policies"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"