Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Julie Barnard

Julie Barnard

September 5, 2025

5  out of  5
rating by Julie Barnard
"Lisa was awesome to work with."
Profile photo of Kevin Herring

Kevin Herring

September 5, 2025

5  out of  5
rating by Kevin Herring
"I Thank Jess for helping me with my car insurance needs she awesome and she got me the best affordable insurance for my new vehicle. Thank you Jess you rock ! 🙌🏾🎊"
Profile photo of Steven Mooney

Steven Mooney

September 5, 2025

5  out of  5
rating by Steven Mooney
"Jess was awesome!"
Profile photo of Andrew Agoos

Andrew Agoos

September 2, 2025

5  out of  5
rating by Andrew Agoos
"Am a long time Shannon Till/State Farm client. They are a really good organization and service their customers well. Vanessa assisted. Very professional."
We responded:
"Hi Andrew, thank you for the review! We appreciate your business, and we look forward to working with you for many years to come! Give us a call anytime, we're here to help."
Profile photo of Sherry McMahon

Sherry McMahon

August 29, 2025

1  out of  5
rating by Sherry McMahon
"Called for Shannon 8/1 and was told it was her first day of a 2 week vacation and would be back 8/14. Asked if she could call before 8/18 when my current policy renews. Never received a call. Called again 8/25 tried to pass me off to someone else, but I declined. She never returned the call as of 8/29. At this point I would not accept her call. Terrible business practice."
Profile photo of Teresa Palmer

Teresa Palmer

August 29, 2025

5  out of  5
rating by Teresa Palmer
"Want to give a shoutout to Jazmine-she is so friendly and diligent! Was a great experience, highly recommended ⭐️⭐️⭐️⭐️⭐️"
Profile photo of Ryan Ault

Ryan Ault

August 29, 2025

5  out of  5
rating by Ryan Ault
"Jess was kind, efficient, patient, and professional. Truly an outstanding interaction!"
Profile photo of Andre Velasquez

Andre Velasquez

August 26, 2025

5  out of  5
rating by Andre Velasquez
"Jacky was such a helpful person today! She answered all my questions and had great patience with me with my concerns, thank you jacky!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Robin Morin

Robin Morin

August 26, 2025

5  out of  5
rating by Robin Morin
"Jackie from Shannon Till State Farm was so helpful yesterday as I was stranded on the highway with a flat tire. She went above and beyond to assist me. So grateful,!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Keitha Rujak

Keitha Rujak

August 25, 2025

5  out of  5
rating by Keitha Rujak
"Mandy is so helpful kind and knows what she is doing !! Thanks for all your help"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Jane Moyer

Jane Moyer

August 25, 2025

5  out of  5
rating by Jane Moyer
"Maryly was helpful, patient and very professional."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Patricia Mendola

Patricia Mendola

August 22, 2025

5  out of  5
rating by Patricia Mendola
"This was the 1st time meeting Lisa. Very knowledgeable & helpful. Answered all my questions & I even saved $$!! Go see her for all of your insurance needs. You won't be disappointed!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Tim Justynski

Tim Justynski

August 21, 2025

5  out of  5
rating by Tim Justynski
"I worked with Jess to transfer ownership of one of our trucks and while doing so she was able to figure out how to save us a bunch of money without changing our coverage. Also worked with Jazmine to switch over my home owners insurance. The whole team is awesome and they have created a loyal long term customer for sure."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Alvin Olavarrieta

Alvin Olavarrieta

August 21, 2025

5  out of  5
rating by Alvin Olavarrieta
"We had a great experience working with Lisa Mellano our State Farm agent! She took the time to walk us through all of our options and helped us find the coverage that best fit our situation. Lisa went above and beyond to make sure we were comfortable with everything and truly cared that we were happy with the end result. Highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Teresa Tio

Teresa Tio

August 20, 2025

5  out of  5
rating by Teresa Tio
"Vanessa was very informative and patient with us. We are more than pleased with her and State Farm."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Anthony Long

Anthony Long

August 20, 2025

5  out of  5
rating by Anthony Long
"Today I needed to add a car to my insurance policy and modify my current car's policy. I worked with Lisa and Dani and both were beyond helpful, patient and made the whole process simple. Thanks to the Shannon Till team at State Farm. A pleasure to work with."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Ron Schwarz

Ron Schwarz

August 20, 2025

5  out of  5
rating by Ron Schwarz
"Mandy did a great job."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Bruce Crabbe

Bruce Crabbe

August 20, 2025

5  out of  5
rating by Bruce Crabbe
"Jess was Very attentive. Much better than the stuff I went thru with my claim"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Tom Whalen

Tom Whalen

August 20, 2025

5  out of  5
rating by Tom Whalen
"Lisa is great to work with. Detailed oriented and easy to speak with."
We responded:
"UPDATED: Hi again, Tom! Thanks for more kind words about working with us! I am so glad to know Lisa was able to assist you. Give us a call anytime! Thanks again! Hi Tom! Thanks for the 5-star review and feedback on the service Jess has provided to you! I know she takes pride in making sure our customers get top-notch service. Give us a call anytime! We are here for you! "
Profile photo of Michael Kao

Michael Kao

August 19, 2025

5  out of  5
rating by Michael Kao
"I met Ms. Lisa Mellano a few weeks ago to go over all my State Farm policies. She was very thorough and detailed and presented me with options to improve/expand my coverages. She was very professional and a sweetheart. Thank you again, Lisa!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Audrey Collins

Audrey Collins

August 19, 2025

5  out of  5
rating by Audrey Collins
"Shoutout to Jess M! She assisted me promptly with adding car insurance to my family’s current homeowner and car bundle package. Jess was extremely helpful, knowledgeable, and attentive. Changing car insurance can always seem overwhelming but Jess made it quick and easy! Thank you, StateFarm, Jess, and Shannon! ⭐️"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Colleen Garringer

Colleen Garringer

August 19, 2025

5  out of  5
rating by Colleen Garringer
"My husband and I met with Lisa Milano this morning to review both our Home and Auto policies. Lisa was very patient and friendly, explaining our policies and options. We left with a good understanding of our coverages and are very happy with State Farm Insurance! Thank you Lisa."
We responded:
"UPDATED: Hi again Colleen, thank you for your kind words about working with Lisa! We truly appreciate your business and look forward to continuing to help you and your family for years to come! Colleen - Thank you for your 5 Star review! I appreciate your kind words."
Profile photo of David Whitty

David Whitty

August 18, 2025

5  out of  5
rating by David Whitty
"Jess single-handedly saved the day for me today. First of all, I’ve been a faithful client of Shannon‘s State Farm office for sometime, I have several vehicles with them. They have taken absolutely amazing care of me and my family, but today was an even extra special exception. I needed some help regarding my insurance coverage, current DMV licensing status, and was also getting a new car, I had a lot going on! And Jess single-handedly made everything happen and it was amazing, and if there ever were a company that clearly had a massive asset on their hands, it would be this one. Jess thank you so very much for being so phenomenal!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Riley Johnson

Riley Johnson

August 18, 2025

5  out of  5
rating by Riley Johnson
"Vanessa was very helpful, kind, and efficient. Can’t thank her enough"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Kelly Laughlin

Kelly Laughlin

August 15, 2025

5  out of  5
rating by Kelly Laughlin
"Lisa was super helpful and prompt taking care of my request."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"